what to send us, what comes back, and roughly when
Request a trip quote 24/7 and get a figure against your own dates
The form below is the front door of this office, and it is the only one that never shuts. Filling it in commits you to nothing and costs nothing.
You can request a trip quote 24/7 here, and a request is not a reservation. It is you telling this desk what you are trying to do, and this desk telling you back what it would actually cost.
A request is not a reservation. It is you telling Willow Mile Press what you are trying to do, and this office telling you back what it would actually cost, with real dates attached and the operating company named. Not a thing is held and not a cent is charged, and a card number is never asked for at any stage, because this office has nowhere to put one. Payment, when a trip finally goes ahead, is arranged between you and the company running it, under that company's own terms.
You do not need to have decided anything. Half the requests that reach this desk in St Louis name a month and two adults and nothing else. That is enough to start with. If you are here because something you had your heart set on turns out not to be on this catalogue, say so plainly in the message box, name the thing, and the reply will treat that wish as the starting point rather than a mistake. That is how the whole all twenty-five swaps, request by request list came to exist.
Put a request in front of the desk
This form is open 24/7 and takes booking requests at any hour. It asks for no card number and no payment, because nothing is ever paid to this office. Requests are read in the order they arrive and answered within one business day.
No card number is asked for on this page or held anywhere by this office, and sending this costs nothing and commits you to nothing. A request is not a reservation: nothing is held in your name until the operating company confirms it in writing and you have read its terms.
What a sent request sets in motion
This office keeps no counter hours and publishes none, because a printed opening time would be a promise about a person rather than about the work. What is promised instead is a deadline: every request that reaches the form is read in the order it arrived and answered within one business day, and if the answer needs longer than that you will get a note saying so and what it is waiting on.
Everything that lands is read by a person in Missouri before that working day is out. Sometimes that first reply is only a line saying it arrived and one question is needed before pricing can start, because a missing detail early costs less than a wrong figure late. The written figure itself, priced against your particular dates rather than a range, takes within one business day. Peak weeks and anything with a boat in it sit at the far end of that.
When the figure comes back it names the operating company, states what that company includes, states what it leaves out, and gives the date after which its price stops being valid. If two options are worth putting side by side, both arrive in the same message with both totals shown, and this office does not tell you which one is better. That judgment is yours and it depends on things about your household that no desk can see from here.
You arrive with a wish, not a booking reference
Most notes to this desk name a place rather than a trip: somebody wants the white town above the blue water, or the mountain lake, or the fortnight of blossom. That is the right way round. Say the place and the rough weeks, and let this office work out whether the thing you named can be reserved in those weeks at all.
The desk says yes, or it says no and shows its working
If the request is one of the twenty-five on the refusal index, you get the page for it: what is genuinely good about the place, the specific facts that make this office decline the week you asked for, and the trip offered in its place with the gap between the two stated rather than smoothed over.
A figure is put in writing against your actual dates
Not a printed number off a page. Somebody asks the operating company what is free on the days you named, and writes back with a per person figure, the company’s name, what the figure covers, what it does not, and the terms that will bind you. That normally takes two to four working days.
You decide, and nothing is paid to this office
There is no checkout here and no card number is held at any point. If you say yes, the reservation is placed with the operating company, and that company bills you directly under its own contract and its own cancellation terms.
The paperwork you carry names the company that is answerable
Your documents come from the operator, carry its emergency number, and name it as the party responsible for running the trip. This office stays reachable in writing for the whole time you are away, and will chase the operator on your behalf, but it is the operator that is contractually obliged to fix what goes wrong.
you send it | The form goes straight to the desk with whatever you typed in it. Nothing is auto replied, nothing is added to any list, and no message goes out to you that you did not ask for. If you gave a phone number it sits in the file in case you would rather talk. // somebody reads it | A person opens it before the working day ends and decides whether it can be priced as written or whether one thing is missing. If something is missing you get one short message asking for it, not a form to fill in again. // the operating company is asked | This office writes to the company that actually runs the trip with your dates and party size, and waits for their figure. This is the slow part and it is out of our hands, particularly across a weekend or a holiday in the destination country. // the written figure comes back | You get the total, the company's name, what is in it, what is not, and the date the price expires. If two routes are worth comparing, both are shown with both totals and no recommendation attached. // you decide, at your own pace | If you want it, say so and the reservation is placed with that company in your name. If you do not, say nothing at all. There is no follow up call and no second message. ::
What this form cannot do for you
It cannot hold a seat. Until the operating company has your name in its own system there is no reservation, and this office will never tell you otherwise to make a date feel safer than it is. If a departure is filling and the figure has expired, the honest answer is that you are back at the start, and you will get that answer rather than a soothing one.
It also cannot answer the three questions this desk is asked most and refuses on every site it has: entry documents, insurance, and anything medical. Those are decided by governments, insurers and doctors, not by a booking office, and a confident guess from us would be worth less than nothing to you. The reply will say so and stop there. On money the line is just as firm: no figure printed here is a promise, and the operating company's own terms are what govern the trip once it is booked. The refund and change rules are theirs, not ours, and they are summarized at the page on cancelling before you commit to anything.
If a conversation would be faster than typing, you can speak to a travel agent at this desk instead, and the number is on the awkward questions along with the rest of the answers people ask for twice. Some things are simply quicker said out loud, particularly when three generations are traveling and the party keeps changing shape. Requests are read in the order they arrive and answered within one business day.
Exact days if you have them. If not, a month and a rough length, for example late September, nine or ten nights. Fixed school holidays are worth flagging because they change the figure more than anything else you can tell us.
who is going | Number of adults, number of children with their ages, and whether you need rooms next to each other or connecting. Ages matter for pricing far more than most people expect, and a guess causes a rework later. what you asked for first | The popular thing you had in mind before you found this catalogue. Name it. It tells the desk what you are actually after underneath the destination, and that is usually the useful part. what would ruin it | Long transfers, early flights, heat above eighty five degrees, stairs, a car you have to drive yourself. One line here saves a great deal of back and forth. the number you have in mind | A ceiling, even a rough one. Trips here run from $1,500 to $5,070 per person and the range inside that is wide, so a figure lets the desk price the version of the trip you would actually say yes to. where to write back | An email address that gets read. Everything from this desk arrives in writing so you have the numbers to look at twice, and desk@willowmilepress.com is where a reply to your reply should go. ::
If the form will not send from your browser, write to desk@willowmilepress.com with the same details typed out and it reaches the same person. Anything that looks like a fault on this site goes to corrections@willowmilepress.com. The steps after a figure is agreed are set out at the page that sets out the steps, and if you would rather see what is already priced and dated before asking for anything, the page for asking a figure is the place to start. The office is at 230 S. Bemiston Ave, Suite 914, Clayton, MO 63105, and Willow Mile Press Bookings LLC is filed with the Missouri Secretary of State.